How can I reconnect a disconnected device

AlSavill
Posts: 1
Joined: Mon May 19, 2025 10:37 am

Post

I set my radiator up on my SUPLA app a few months ago but havent done anything with it yet. I’ve come to try and program it today but it says disconnected and I cannot find a way to reconnect it. I was going to delete it from the account and reinstall it, but cannot find a way to get the radiator into configuration mode so that I can re- pair it. Any ideas?
User avatar
pzygmunt
Posts: 19589
Joined: Tue Jan 19, 2016 9:26 am
Location: Paczków

Post

Switch the device to configuration mode by holding the right button for at least 5 seconds. The lower dot will start flashing. Then connect to the Wi-Fi network broadcast by the device and open the page http://192.168.4.1. Write what you see in the header of the page, or more precisely what is written after LAST STATE.

Return to “Help”