During internet outage, lights would cycle off and on

remysharp
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Joined: Fri Feb 07, 2025 12:51 pm

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As per the subject, we had an outage on our internet connection (though the wifi network was still up, it couldn't reach the outside world).

All our supla based lights (3 dimmers) would suddenly turn off, and immidately come back on (but increasing the brightness, rather than restoring to an on state). The lights would stay on for more than 15 minutes, then it would repeat the cycle.

If the lights were turned off, they wouldn't turn on (i.e. it was only happening when they were in an "on" state).

I wonder if the devices are trying to phone-home, which eventually times out, and they're rebooting themselves? Or whatever it is, I really don't need the lights to cycle if the internet is down - is there some way to disable this (or could it be a bug)?
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pzygmunt
Posts: 19465
Joined: Tue Jan 19, 2016 9:26 am
Location: Paczków

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This shouldn't happen. What devices do you use?
remysharp
Posts: 2
Joined: Fri Feb 07, 2025 12:51 pm

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This: Varilight V-Pro Smart Master WiFi Dimmer Module

The software version on all of the lights is: 2.8.55
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pzygmunt
Posts: 19465
Joined: Tue Jan 19, 2016 9:26 am
Location: Paczków

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I have reported the issue to Doyle & Tratt.

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