Display Issue in Supla Web Interface

spider_iot
Posts: 5
Joined: Sun Oct 06, 2024 8:51 pm

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Hello,

I am currently using the Supla system, and I am experiencing an issue with the web interface.

In the "Location" tab, I only see green squares, and in the "Access Identifiers", "Channel Groups", and "Scenes" tabs, nothing is displayed.

I would like to know if this is due to a maintenance period or if there is a way to fix this issue.

Thank you in advance for your help!
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pzygmunt
Posts: 19400
Joined: Tue Jan 19, 2016 9:26 am
Location: Paczków

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What browser are you using? Have you tried clearing your cache? What language do you have selected?
spider_iot
Posts: 5
Joined: Sun Oct 06, 2024 8:51 pm

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Thank you for your response!

I am using Microsoft Edge, but I have also tried with Google Chrome and Firefox, and I still get the same result.

Additionally, I have tried accessing it from several different devices and through various internet connections, but the issue persists in all cases.

For your information, the language I am using is French.

Thank you in advance for your additional help!
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pzygmunt
Posts: 19400
Joined: Tue Jan 19, 2016 9:26 am
Location: Paczków

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Indeed, the problem occurs with languages ​​other than English and Polish. Please temporarily use English.
spider_iot
Posts: 5
Joined: Sun Oct 06, 2024 8:51 pm

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Thank you for your help!

I tried using English, and it works correctly. Thank you again for your assistance.

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