Heatpol Wifi radiator running through HA and Supla app

topolino65
Posts: 15
Joined: Mon Jun 26, 2023 5:51 am

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My problem is that the recorded or displayed current temperature is constantly showing 20c. I can turn the heater on/off, control the thermostat and modes OK to set the desired temperature, but the actual temperature shown does not appear to change. Can you help?
topolino65
Posts: 15
Joined: Mon Jun 26, 2023 5:51 am

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Just to add to this, it was working fine for a while but the temperature reading appears now frozen, the model is a "Heatpol Home+ Heater"
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pzygmunt
Posts: 19430
Joined: Tue Jan 19, 2016 9:26 am
Location: Paczków

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Do I understand correctly that the measured temperature is always the same? How does it look on the graph?
topolino65
Posts: 15
Joined: Mon Jun 26, 2023 5:51 am

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Yes, graph shows a contant temperature in the app
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pzygmunt
Posts: 19430
Joined: Tue Jan 19, 2016 9:26 am
Location: Paczków

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This is quite unusual. Usually if a thermometer is damaged it will either show random values ​​or nothing. I suggest contacting the manufacturer/distributor.

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