Unit not turning on

Pert Bubik
Posts: 4
Joined: Mon Aug 14, 2023 3:40 pm

Post

Hi,
I just bought and installed the MEW01 power monitoring device, wired in voltage and current inputs and the unit doesn’t come on.
I tried pressing and holding the only button it has, nothing

What’s wrong?
I checked voltage on the inputs - there is 236v on each phase compared to the neutral / ground

Has that happened to anyone here?
User avatar
Mirosław F.
Posts: 1854
Joined: Tue Aug 22, 2017 8:09 pm
Location: Pszczyna - ZAMEL

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Hi. Maybe a damaged piece? They are calibrated and tested by us, but I do not exclude such a possibility. Request from the seller. If this is a problem, please send it to us.
43-200 Pszczyna
ul. Zielona 27
Wsparcie techniczne: 32 211-35-55
Pert Bubik
Posts: 4
Joined: Mon Aug 14, 2023 3:40 pm

Post

Thank you for your reply- it got resolved.

Turned out there was no ground where it was. Supposed to be.

Thank you

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