No internet connection

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cadwganRhiw
Posts: 1
Joined: Mon Oct 24, 2022 1:24 pm

Hi, I purchased a radiator last year with the home WiFi element, I had no problem connecting to my WiFi (ran from a signal booster in the hall)
I’ve just purchased another radiator with the same Home element and even though I’ve got full WiFi signal and I can run through the set up procedure to add the new device, once it shows on my dashboard, it has a status of disconnected.
I have brought the radiator/ device into the living room where the main router is. I’ve run the set up and it does exactly the same thing, so it cant be a signal issue 🤷‍♀️
Any help would be greatly appreciated
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pzygmunt
Posts: 18277
Joined: Tue Jan 19, 2016 9:26 am
Location: Paczków
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Put the device in configuration mode. Then connect manually to the WiFI network emitted by the device and open the website http://192.168.4.1. Read the information in "LAST STATE" from the header.
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