ZAMEL SRW-01 disconnected

jaroslav.stuna · Post Mon May 04, 2020 7:17 pm

Hi, any idea why all of my 17 ZAMEL SRW-01 switches controlling the window blinds are disconnected? Looks like a problem on the cloud.(?) Thanks

pzygmunt · Post Mon May 04, 2020 7:19 pm

Check your router

jaroslav.stuna · Post Mon May 04, 2020 7:30 pm

The router is OK

pzygmunt · Post Mon May 04, 2020 8:14 pm

Cloud is also ok

jaroslav.stuna · Post Mon May 04, 2020 8:29 pm

Any chance to double-check the status of the devices on the cloud? What can I do to fix it?

pzygmunt · Post Mon May 04, 2020 8:49 pm

1. Put one of the devices into configuration mode.
2. Connect to his WiFi network
3. Open the page http://192.168.4.1
4. Read what is in "LAST STATE"

You can switch the module into configuration mode without disassembly by pressing the button in the same way as at the beginning of this video.
https://www.youtube.com/watch?v=al6R-Q65aP4

Personally, I think your router can't handle that number of devices.

jaroslav.stuna · Post Tue May 05, 2020 5:05 am

I restarted the router, the APs and all the switches. It is working now. Thx