ZAMEL SRW-01 disconnected

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jaroslav.stuna
Posts: 4
Joined: Mon May 04, 2020 7:05 pm

Hi, any idea why all of my 17 ZAMEL SRW-01 switches controlling the window blinds are disconnected? Looks like a problem on the cloud.(?) Thanks
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pzygmunt
Posts: 18207
Joined: Tue Jan 19, 2016 9:26 am
Location: Paczków
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Check your router
jaroslav.stuna
Posts: 4
Joined: Mon May 04, 2020 7:05 pm

The router is OK
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pzygmunt
Posts: 18207
Joined: Tue Jan 19, 2016 9:26 am
Location: Paczków
Contact:

Cloud is also ok
jaroslav.stuna
Posts: 4
Joined: Mon May 04, 2020 7:05 pm

Any chance to double-check the status of the devices on the cloud? What can I do to fix it?
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pzygmunt
Posts: 18207
Joined: Tue Jan 19, 2016 9:26 am
Location: Paczków
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1. Put one of the devices into configuration mode.
2. Connect to his WiFi network
3. Open the page http://192.168.4.1
4. Read what is in "LAST STATE"

You can switch the module into configuration mode without disassembly by pressing the button in the same way as at the beginning of this video.
https://www.youtube.com/watch?v=al6R-Q65aP4

Personally, I think your router can't handle that number of devices.
jaroslav.stuna
Posts: 4
Joined: Mon May 04, 2020 7:05 pm

I restarted the router, the APs and all the switches. It is working now. Thx
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