SUPLA without futures

Post Reply
Spiroseleftherakos
Posts: 2
Joined: Thu Dec 24, 2020 10:53 pm

Hi
I have downloaded SUPLA app from AppStore and from play store but from both the app is blank without any futures
I was tried to connect a pulse counter device and it seems to be connected but I can’t see it in the app and in the cloud
Did I do something wrong ?
Thank you in advanced
Merry christmass
User avatar
pzygmunt
Posts: 18207
Joined: Tue Jan 19, 2016 9:26 am
Location: Paczków
Contact:

Can you see the device in the cloud? Did you add the device using the adding wizard? If so, send a screenshot of the last step with a summary.
Spiroseleftherakos
Posts: 2
Joined: Thu Dec 24, 2020 10:53 pm

Hi,
Finally i' m ok !!
I found the mistake
It was wrong voltage in the power supply that causes the issue
It was 10 and not 12V and this perhaps make the device not working properly
Now with the right supply the device connected properly!

Happy new year!
Post Reply

Return to “General discussion”